SEE Science Center Privacy Policy

SEE Science Center, Inc. (“SEE”) is dedicated to providing the best possible experience for our visitors. SEE takes reasonable steps to protect visitors’ privacy and to ensure that visitors are notified of what information SEE collects and how that information will be used. SEE will adhere to this Policy for protection of your personally identifiable information (such as full name, address, email address, telephone number, and/or other personally identifiable information).

Collection of Information

  1. SEE does not collect personally identifiable information from you, other than what you supply to SEE on a voluntary basis and as stated in this Policy.
  2. SEE may ask you to provide personally identifiable information in order to participate in certain SEE activities, such as:
    • contest or sweepstakes registration
    • subscription registration for services such as email newsletters or events memberships, camps, or other museum programming
    • transactions
    • donations
    • content submissions, community postings (i.e., forums or bulletin boards), comments and suggestions, voting, or online surveys
  3. When you use SEE’s website, SEE automatically receives and records certain information from your computer (or other device) and your browser. This may include such data as your IP address and domain name, the pages you visit on the site, the date and time of your visit, the files that you download, the URLs from the websites you visit before and after navigating to the site, your software and hardware attributes (including device IDs), and your general geographic location (e.g., your city, state, or metropolitan region). To obtain such information, SEE may use web logs or applications that recognize your computer and gather information about its online activity.
  4. SEE also uses cookies on its website, as discussed below in the section titled “Cookies and Analytics.”
  5. SEE’s website or the emails that you receive from SEE may use an application known as a “web beacon”. A web beacon is an electronic file that usually consists of a single-pixel image. It can be embedded in a web page or in an email to transmit information, which could include personal information. For example, it can allow an email sender to determine whether a user has opened a particular email.
  6. SEE may also receive personally identifiable information about you if you contact SEE in other ways, such as by phone, mail, or email.
  7. SEE may compile and combine information about you from different sources. Any information that SEE maintains together with personally identifiable information will be treated as personally identifiable information.

Survey Responses

SEE may invite you to participate in surveys online or in person.  These surveys provide SEE with valuable feedback about exhibits and programs and information about visitors’ experiences, preferences, and needs.

These surveys may request certain personal information from you, including household and demographic data such as age, marital status, size of household, etc. Participation in these surveys is completely voluntary and you may choose whether or not to disclose this information. You may be given the opportunity to opt in to further communications from SEE during the survey, but your contact information will not be associated with your survey responses or the provided demographic information.

SEE may use third party service providers to conduct surveys or analyze survey data; such service providers will not use your personal information for any other purpose. SEE will not share any personal information gathered through a survey with other third parties without giving you prior notice and an opportunity to opt out.

Use of Information

  1. SEE may use your personally identifiable information to provide services to you, including managing contests, events, and subscriptions that you choose to participate in.
  2. SEE may use your information to analyze and improve SEE’s services, including as described below in the section titled “Cookies and Analytics.”
  3. SEE may use your personally identifiable information to extend promotional offers (such as invitations to SEE events) or to send administrative or service-related announcements.
  4. When you disclose personal information on the SEE website, SEE may use your address internally to inform you of events and opportunities at SEE.
  5. If you make a purchase or donation on SEE’s website, SEE will use the payment information provided to complete the transaction.
  6. SEE may use personally identifiable information in order to prevent improper use of SEE’s website, or as otherwise necessary to defend against or assist in the investigation of improper or illegal activity on the website.
  7. SEE may use certain non-identifiable information to send advertisements to people who SEE believes may be interested in SEE or SEE events. This may include, for example, working with a third party to provide advertisements for SEE to individuals whose devices are located in a certain general geographic area. For more information on online advertising practices and how you can opt out, please see the section below titled “Cookies and Analytics.”

Disclosure of Personal Information

  1. SEE generally will not disclose your personally identifiable information to outside parties without your consent or where necessary to perform services or provide products that you have requested.
  2. On occasion, SEE uses trusted third party providers to provide its services or to communicate with you. For example, SEE may use a vendor to send emails on SEE’s behalf. SEE only uses providers that SEE believes impose reasonable safeguards on the privacy of your information.
  1. Email addresses provided to SEE are used to send responses to questions and queries, provide purchase and registration confirmation, and communicate follow-up information. SEE does not share its mailing or telephone lists with political candidates, parties, or campaign organizations.
  1. SEE also may disclose your personally identifiable information:
    • as required by law
    • when SEE believes that disclosure is necessary to protect SEE’s rights
    • to protect the rights, safety, or property of others;
    • to participate in a judicial proceeding, comply with a court order, or respond to other legal process served on SEE or SEE’s website; and/or
    • to complete a transaction involving the transfer of the SEE operations to which the information pertains, or due diligence and preparatory work relating to such a transaction.

Opt-Out Option

If you do not wish to receive the communications described above, you may choose to “opt out.” Opting out may prevent your participation in activities for which personal information is needed (such as SEE programming or contests). You may choose to restrict SEE use of your information to maintaining your registration on SEE’s website, or you may ask SEE to refrain from disclosing your information to others. You may request that SEE receive information by telephone or postal mail. You may make such an opt-out request by sending an email to info@big5vn.com with the header “Marketing Opt-Out” as the header describing your request. SEE may, in its sole discretion, elect to delete your electronic information entirely rather than implementing a request to opt-out of certain data uses while continuing others.

You may opt out of receiving promotional emails from SEE by clicking the “Unsubscribe” button at the bottom of any such email. If you do so, SEE may still contact you for other reasons, such as in connection with a purchase you make on the site.

Children’s Information

SEE does not knowingly collect personal information from children under 13 years of age. If personal information regarding a child is required for program participation or similar reasons, SEE will collect this information from the child’s parent or guardian. If a child sends an email to SEE, SEE will only use that address and any information provided only to respond to the particular inquiry and will not retain or use the information for any other purpose.

User-Created Content

SEE’s website and social media channels may offer bulletin boards, chat rooms, or other public forum-type features that enable you to post information, comments, computer file uploads, recommendations, ratings, personal web logs (blogs) or other information. If you elect to post information to our site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these features, which are open to the general public. Any identifiable information could be widely disclosed, posted elsewhere on the Internet, or used to contact you or send you unsolicited messages. SEE is are not responsible for the personally identifiable information you choose to submit in these forums and urges users to exercise caution before publicly posting any personally identifiable information.

Cookies and Analytics

SEE’s website uses a technology tool called a “cookie.” The cookie is a small text file that SEE’s website temporarily stores on your hard drive. When you return to SEE’s site your Web browser passes the cookie from your computer back to SEE’s website, so SEE can recognize you as you move through SEE’s site (for instance, the cookie tells SEE’s website which shopping basket is yours). At no time will the cookie reveal to others your name, email address, street address, or telephone number (even if you have submitted this information to other areas of SEE’s website).

SEE uses cookies and similar technologies to analyze how users interact with SEE’s website, which helps SEE modify the site and improve visitors’ experiences. SEE also may provide advertisements to users who have visited SEE’s site on other websites. In particular, SEE’s website uses Google Analytics. You may learn more about Google Analytics’ data practices by clicking here and opt out of the use of cookies in web browsers by Google Analytics by clicking here.

SEE’s website also enables third-party tracking mechanisms to collect information about you and your computing devices for use in online interest-based advertising. For example, third parties may use the fact that you visited SEE’s site to target online ads to you. In addition, third-party advertising networks might use information about your use of SEE’s Site to help target advertisements based on your online activity in general. For information about interest-based advertising practices, including privacy and confidentiality, visit the Network Advertising Initiative website or the Digital Advertising Alliance website.

The use of online tracking mechanisms by third parties is subject to those third parties’ own privacy policies, and not this Policy. If you prefer to prevent third parties from setting and accessing cookies on your computer or other device, you may set your browser to block cookies. Additionally, you may remove yourself from the targeted advertising of companies within the Network Advertising Initiative by opting out here, or of companies participating in the Digital Advertising Alliance by opting out here. Although our Site currently does not respond to “do not track” browser headers, you can limit tracking through these third-party programs and by taking the other steps discussed above.

SEE may also provide third parties with aggregate profiles of user groups and their activities and preferences. Such collective profiles may also be disclosed in describing SEE’s site and services to prospective partners, advertisers, and other third parties, and for other lawful purposes.

 

SEE Website Security

To ensure that that your credit card transaction with SEE is secure, SEE has implemented industry-standard commercial data security tools. The information you submit for purchases of products and services is protected by an encryption technology called P2PE (Point to Point Encryption). This security software encrypts your credit card information so that it cannot be read as your order travels over the Internet. Notwithstanding our security measures, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Accordingly, SEE cannot guarantee the security of information provided via Internet or through SEE’s website.

 

Links

SEE’s website may contain links to other websites. Please note that when you click on one of these links, you are clicking to the site of another organization. Please be aware that SEE isnot responsible for the privacy practices of such other websites. Accordingly, SEE encourages you to read the privacy statements of other websites, as their policies may differ from SEE’s.

 

Acceptance of Terms

By using SEE’s Website you signify your acceptance of the terms of this Privacy Policy. If you do not agree with the terms above, please do not use SEE’s Website.

SEE reserves the right to modify, update, and alter the terms of this Policy. The most current version of this Policy shall govern SEE’s use of your information.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, SEE’s online practices, or your dealings with this website, please contact:

SEE Science Center

Privacy Policy

200 Bedford Street, 4th Floor

Manchester, NH 03101

603-669-0400

info@big5vn.com

Effective Date

This Privacy Policy is effective as of September 1, 2023